Technologies we work with
At Hypergen, we work with leading technology platforms that enable faster innovation, automation, and AI-driven workflows inside modern organisations.
We don’t believe in hype for hype’s sake.
Every product we use has been selected based on its capability, flexibility, and ability to deliver real-world business value.
Microsoft 365 Copilot
What is it?
Microsoft 365 Copilot brings generative AI directly into the tools millions of people use every day, including Word, Excel, PowerPoint, Outlook, and Teams. It combines large language models (LLMs) with the security and data context of Microsoft 365.
Why We Use It
Microsoft 365 Copilot is one of the fastest ways for organisations to realise productivity gains without needing to build new systems. It brings AI to where people already work.
We help organisations not just turn it on, but design governance, use case prioritisation, and upskilling programs so teams know how to use it effectively and safely.
Common Use Cases
Drafting emails, documents, and presentations faster
Summarising Teams meetings with action items
Generating data insights from Excel spreadsheets
Helping employees search across internal knowledge
Accelerating routine tasks like reporting, note taking, and planning
Crew AI
What is it?
Crew.ai is a platform for deploying multi-agent AI systems, enabling AI agents to work together to handle complex workflows, coordination, and decision-making.
Why We Use It
Crew.ai allows us to build advanced AI-powered systems that go beyond single-chat interactions. It is a new frontier in scaling knowledge work and automating processes end-to-end.
Common Use Cases
AI agents collaborating to extract data from documents
Orchestrating multi-step workflows across tools
Research assistants and automated customer service
Task routing and decision support in operations
Copilot Studio & Power Platform
What is it?
Microsoft Copilot Studio extends Power Platform, a suite of low-code tools (Power Apps, Power Automate, Power BI, Power Virtual Agents), enabling custom AI copilots integrated with business systems.
Microsoft is a recognised leader in AI and low code automation with enterprise-grade security and governance.
Why We Use It
Power Platform is one of the fastest ways to automate business processes inside organisations already using Microsoft 365. Copilot Studio enables conversational AI to act across those processes securely and at scale.
Common Use Cases
Automating manual workflows across SharePoint, Teams, and Outlook
Building internal AI assistants to answer common queries
Integrating AI into approval flows, forms, and reporting
Frontline staff tools for knowledge retrieval
Twilio
What is it?
Twilio is a communications platform that enables SMS, voice, WhatsApp, email, and programmable workflows. It powers customer engagement for leading global brands.
Why We Use It
Twilio provides the infrastructure to build modern customer experiences, including automated call handling, SMS alerts, appointment booking, and more.
Common Use Cases
AI-powered customer support via SMS or phone
Automating notifications for bookings and reminders
Capturing voice input and converting to text for processing
Integrating communication channels into business systems
Microsoft Azure
What is it?
Microsoft Azure is a global cloud platform providing infrastructure, data, AI, and security services trusted by enterprises worldwide. Azure AI includes services like OpenAI GPT, Azure AI Search, and Cognitive Services.
Why We Use It
Azure enables secure, scalable AI deployments in line with enterprise compliance and data privacy requirements, making it ideal for regulated industries.
Common Use Cases
AI-powered search across corporate knowledge bases
Secure deployment of custom GPT models
Data integration, API hosting, and identity management
Analytics and reporting pipelines
Make.com
What is it?
Make.com is a powerful visual integration and automation platform (iPaaS) for small and mid-sized businesses.
It connects hundreds of SaaS applications and APIs without writing code, allowing workflows to be automated across systems.
Why We Use It
Make.com offers unmatched flexibility and ease-of-use for mid-sized businesses wanting to automate processes across cloud tools without heavy developer resources.
It is ideal for rapid prototyping and scaling automation where a low code and low-governance solution is required.
Common Use Cases
Connecting Shopify, HubSpot, Xero, Salesforce, and Google Workspace
Automating document generation and email workflows using AI
Scheduling, notifications, and file processing
Connecting to custom APIs to unify proprietary systems